Job Title: Inventory & Client Service Officer (Full-Time)

Location: Accra
Company: Goba Kente
Application Deadline: 30 April 2026

Company Profile

Goba Kente offers an exquisite collection of handwoven Kente fabrics, crafted with precision and passion by skilled artisans in Bonwire—the historic birthplace of Kente. We take pride in preserving cultural heritage while delivering premium-quality products and exceptional customer experiences in a welcoming and professional environment.

Job Overview

We are seeking a detail-oriented and customer-focused professional to join our team as an Inventory & Client Service Officer. In this full-time role, you will actively manage stock operations, support order fulfillment, and ensure customers receive excellent service experiences while contributing to smooth day-to-day business operations.

Key Responsibilities

• Maintain accurate stock levels and update inventory records regularly
• Track customer orders and monitor shipments to ensure timely fulfillment
• Coordinate inventory movements to support efficient store operations
• Optimize inventory systems and processes for improved accuracy and efficiency
• Assist in resolving stock-related issues and discrepancies
• Support the delivery of outstanding customer service experiences
• Respond to client inquiries professionally and ensure customer satisfaction
• Collaborate with sales and store teams to ensure seamless operations

Requirements

• Minimum of 2 years’ experience in inventory management
• Proven track record in customer service and client satisfaction
• Strong organizational and coordination skills
• Ability to maintain accuracy and attention to detail under pressure
• Strong communication and interpersonal skills
• Ability to work effectively in a fast-paced retail environment
• Proficiency in using basic inventory or record-keeping systems is an advantage

Benefits

• Opportunity to work with a respected cultural fashion brand
• Professional growth and skills development in inventory and customer service management
• Supportive and team-oriented working environment
• Hands-on experience in retail operations and client engagement

How to Apply

Click the “APPLY FOR THIS JOB” button below to submit your application.