Manager, Talent & Career Management

Location: Accra, Ghana
Company: MTN Ghana
Employment Type: Full-Time
Application Deadline: 20 April 2026

Company Profile

MTN Ghana is a leading telecommunications and digital platform company committed to delivering innovative solutions that connect people and drive progress across Ghana. Operating in a dynamic, multi-regulated and multicultural environment, MTN Ghana prioritizes sustainability, employee growth, and high-performance culture.

We foster an inclusive and forward-thinking workplace where talent is developed, careers are shaped, and individuals are empowered to thrive. We are seeking an experienced and strategic Manager, Talent & Career Management to drive our people development agenda.

Job Context

You will operate within a fast-paced telecommunications and technology environment characterized by:

• A multi-regulated and unionized structure with subsidiary businesses
• A strong focus on environmental, social, and governance (ESG) priorities
• A matrixed, project-based, and evolving work structure
• Regional and multinational HR best practices
• A diverse, performance-driven, and culturally rich workforce
• Strategic partnerships and localization priorities

Key Responsibilities

Talent, Performance & Skills Development

• Design and implement talent development frameworks aligned with business performance and capability needs.
• Partner with Learning teams to deliver reskilling and ups-killing initiatives.
• Coach line managers to identify development needs and build team capabilities.
• Embed mentoring, coaching, and experiential learning across the organisation.
• Monitor and evaluate development programs and drive continuous improvement.
• Manage targeted programs such as graduate and diversity initiatives.

Career Management & Planning

• Develop and maintain structured career pathways and development standards.
• Enable employees to define and achieve career goals through effective frameworks and tools.
• Promote internal mobility, job rotations, and career progression opportunities.
• Educate employees and managers on career ownership and development practices.

Employer Brand Enablement & EVP Support

• Strengthen employer brand by aligning talent practices with employee experience and EVP.
• Collaborate with Talent Acquisition, Internal Communications, Corporate Communications, and Marketing teams.
• Provide talent insights, employee stories, and experience data to support brand positioning.
• Support representation at career fairs, campus engagements, and professional platforms.

Succession & Key Talent Development

• Partner with Organisational Development teams to support succession planning.
• Translate succession outcomes into targeted development plans.
• Design and monitor leadership readiness programs, mentoring, and stretch assignments.
• Track talent pipeline strength and provide insights to leadership forums.
• Advise leaders on closing capability gaps and strengthening succession pipelines.

Organisational Culture & Engagement

• Use talent insights to identify risks and implement targeted interventions.
• Promote a culture of continuous learning, innovation, and growth.
• Support initiatives that enhance employee voice, engagement, and inclusion.
• Embed talent practices that reinforce a high-performance culture.

Talent Data, Insights & Strategy

• Analyse workforce data to support strategic decision-making.
• Develop dashboards and reports on talent trends and performance.
• Provide data-driven recommendations to improve talent outcomes.
• Support evidence-based discussions at leadership and governance levels.
• Continuously refine talent strategies based on insights and market trends.

Qualifications & Experience

• Bachelor’s degree in HR, Psychology, Social Sciences, or a related field.
• Professional HR certification is an advantage.
• 6–8 years of HR experience, with at least 3 years in talent management, learning, or organisational development.
• Proven experience working in complex or matrixed organizations.
• Strong understanding of talent management strategy aligned with business needs.

Knowledge & Technical Competencies

• Strong understanding of the telecommunications and technology sector
• Expertise in organisational development and talent frameworks
• Knowledge of Ghana Labour Act and employment legislation
• Strong communication and presentation skills
• Stakeholder and project management capability
• Proficiency in people analytics and workforce insights
• Knowledge of emerging talent management trends and best practices
• Experience with succession planning, leadership development, and performance systems

Core Values & Behaviours

You will:

• Live MTN’s values: Lead with Care, Collaborate with Agility, Serve with Respect, Act with Integrity, and Embrace Inclusion.
• Demonstrate key behaviours: Complete Candor, Accountability, Active Collaboration, and Execution Excellence.

How to Apply

Click the “APPLY FOR THIS JOB” button below to submit your application.