National Service – HR & Administration (Full-Time)

Location: Ghana
Employment Type: Full-Time (National Service Placement)
Company: ShaQ Express
Application Deadline: 20 August 2026

About ShaQ Express

ShaQ Express is a fast-growing logistics and courier company committed to delivering reliable, technology-driven, and customer-focused delivery solutions across Ghana. Our success is built on operational excellence, innovation, and a dedicated team of professionals who are passionate about delivering exceptional service.

We are seeking organized, proactive, and motivated National Service personnel to join our Human Resources & Administration Team. This opportunity is ideal for graduates who are interested in building a career in human resources, people operations, and office administration while gaining valuable hands-on experience in a dynamic and growing organization.

Position Summary

As a National Service Officer – HR & Administration, you will support the day-to-day operations of the Human Resources and Administration function by assisting with employee records management, recruitment coordination, onboarding, training administration, reporting, and general office support. You will play an important role in ensuring efficient HR processes while maintaining professionalism, accuracy, and confidentiality.

Key Responsibilities

As the National Service Officer – HR & Administration, you will:

• Maintain, organize, and update employee files, HR records, and document checklists to ensure accuracy and compliance.
• Track employee attendance, leave records, and staff movements while maintaining up-to-date documentation.
• Support recruitment activities by scheduling interviews, coordinating candidate communications, and maintaining recruitment records.
• Prepare onboarding documentation and follow up on outstanding employment and onboarding requirements.
• Coordinate training schedules, attendance registers, and training completion records.
• Draft routine HR letters, internal memoranda, employment correspondence, and staff communications.
• Provide administrative support by managing documents, filing systems, office records, and other departmental activities.
• Prepare HR reports, maintain action trackers, and monitor outstanding HR and administrative tasks.
• Ensure employee and applicant information is handled with the highest level of confidentiality and professionalism.
• Support employee engagement initiatives, HR projects, and other administrative assignments as required.
• Contribute to continuous improvement initiatives that enhance HR processes, record management, and administrative efficiency.

Qualifications

Applicants must possess:

• Eligibility to undertake National Service during the 2026/2027 National Service year, with all academic requirements completed before service commencement.
• A Bachelor’s Degree or Higher National Diploma (HND) in Human Resource Management, Business Administration, Public Administration, Management, Psychology, Sociology, or a related discipline.

Preferred Experience

The ideal candidate will have:

• Internship, industrial attachment, volunteer, or practical experience in Human Resources, Administration, Records Management, or a related field.
• Exposure to recruitment, onboarding, training coordination, employee records management, or HR information systems.
• Basic knowledge of workplace practices, labour administration, and HR procedures in Ghana.
• Experience using digital filing systems or HR software will be an added advantage.

Required Skills & Competencies

The successful candidate will demonstrate:

• Good understanding of Human Resources and administrative processes.
• Strong organizational and document management skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Word, Excel, Outlook, Google Docs, Google Sheets, email platforms, and shared digital workspaces.
• Strong interpersonal skills with the ability to work effectively with employees at all levels.
• High level of integrity, professionalism, and discretion when handling confidential information.
• Good planning, coordination, and time management skills.
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Positive attitude, willingness to learn, and commitment to continuous improvement.

Working Conditions

This role involves:

• Working on-site in accordance with company operating schedules.
• Supporting both Human Resources and Administration functions within a collaborative office environment.
• Working with confidential employee information while maintaining strict compliance with company policies and professional standards.
• Participating in recruitment activities, onboarding programmes, staff engagement initiatives, and other HR projects as required.

Why Join ShaQ Express?

At ShaQ Express, we believe National Service is an opportunity to build practical skills and establish a strong professional foundation. As part of our HR & Administration Team, you will gain valuable experience across key people management processes while working alongside experienced professionals who are committed to your development.

We offer:

• Practical National Service experience in Human Resources and Administration.
• Hands-on exposure to recruitment, onboarding, employee records management, training coordination, and HR operations.
• Mentorship from experienced HR and administrative professionals.
• Opportunities to develop professional, organizational, and communication skills within a growing logistics company.
• A collaborative, supportive, and professional work environment that encourages continuous learning and career development.

How to Apply

Apply online by clicking the Application button.