Agent Banking and Payments Manager (Full-Time)

Location: Accra
Organization: Pan-African Savings and Loan
Application Deadline: 26 February 2026

Company Profile

Pan-African Savings and Loan is a leading financial institution committed to delivering innovative banking solutions that drive financial inclusion across Ghana and the African continent. We provide accessible, secure, and convenient savings and payment services to individuals, businesses, and communities, empowering them to achieve financial growth.

We foster a collaborative, innovative, and results-driven environment where professionals thrive while making meaningful impact.

Position Summary

The Agent Banking and Payments Manager will lead the strategy, operations, and growth of agency banking and merchant payment services. The role requires a strong understanding of digital financial services and the ability to develop and manage partnerships, optimize payment channels, and drive business growth.

This is a full-time position based in Accra.

Key Responsibilities

• Develop and implement strategies to expand agency banking and merchant payment networks.

• Manage relationships with agents, merchants, and digital payment partners.

• Monitor performance and compliance of agency banking and payment operations.

• Drive digital financial service adoption, including mobile and merchant payment solutions.

• Collaborate with internal teams to optimize operational processes and customer experience.

• Track KPIs, prepare reports, and provide insights for decision-making.

• Identify opportunities for innovation and revenue growth in payments and digital banking.

Qualifications and Requirements

• MBA, MA, BSc, or BA in Business Administration, Banking & Finance, Marketing, or related field.

• Strong understanding of agency banking, merchant payments, and digital financial services.

• Proven experience in managing financial services operations, partnerships, or payments.

• Excellent leadership, communication, and analytical skills.

• Ability to work independently, manage multiple priorities, and drive results.

How to Apply

Interested candidates should submit their CV and application via email, including telephone and email contact details