Job Title: Branch Coordinator
Company: SkyNet Express Ltd
Location: Kumasi
Employment Type: Full-Time

Company Profile

SkyNet Express Ltd is a trusted courier and logistics provider committed to delivering fast, reliable, and customer-focused services. The company fosters a professional and performance-driven environment where teamwork, operational excellence, and customer satisfaction are key priorities.

Job Summary

We are seeking an experienced and results-oriented Branch Coordinator to oversee branch operations in Kumasi. In this role, you will lead teams, manage daily logistics activities, drive revenue growth, and ensure high service standards while maintaining operational efficiency and compliance.

Key Responsibilities

• Lead and supervise branch teams to achieve operational and revenue targets
• Oversee daily courier operations, including pickups, sorting, dispatch, and deliveries
• Resolve customer complaints promptly to ensure a high level of service satisfaction
• Manage fleet, equipment, and operational resources efficiently
• Drive revenue growth by implementing client acquisition and retention strategies
• Monitor branch finances, handle cash processes, and ensure accurate reporting
• Ensure compliance with company policies, procedures, and operational standards
• Prepare and submit regular operational and financial reports to Head Office

Qualification Required & Experience

• Bachelor’s degree in Business Administration, Logistics, Management, or a related field
• Minimum of 5 years’ management experience, preferably in courier, logistics, or service industries

Skills and Competencies

• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Strong organizational and problem-solving skills
• Ability to manage multiple operations efficiently
• Proficiency in Microsoft Office Suite
• Results-driven with strong attention to detail

Additional Requirements

• Preference for candidates with strong leadership maturity and proven experience managing teams in dynamic environments

Application Deadline

31 May 2026

How to Apply

Click the “APPLY FOR THIS JOB” button below to submit your application