Job Title: Branch Manager

Organization: Mepe Area Rural Bank Plc
Location: Mepe, Volta Region, Ghana
Employment Type: Full-time
Application Deadline: 30 January 2026

About Mepe Area Rural Bank Plc

Mepe Area Rural Bank Plc is a community-focused financial institution dedicated to promoting financial inclusion, operational excellence, and sustainable economic development within its catchment area. We foster a professional, ethical, and customer-centered work environment that encourages accountability, innovation, and teamwork.

Role Purpose

The Branch Manager leads branch operations to achieve financial performance targets while delivering high-quality customer service. The role provides strategic and operational leadership, ensures compliance with regulatory and internal controls, and drives business growth in alignment with the bank’s objectives.

Key Responsibilities

Branch Leadership and Operations

• Lead and manage day-to-day branch operations to ensure efficiency, service quality, and regulatory compliance.

• Supervise and motivate branch staff to achieve operational and performance targets.

• Promote a culture of professionalism, accountability, and customer excellence.

Business Growth and Financial Performance

• Drive deposit mobilization, loan portfolio growth, and profitability of the branch.

• Implement business development strategies aligned with the bank’s overall goals.

• Monitor branch performance indicators and implement corrective actions where necessary.

Risk Management and Compliance

• Ensure full compliance with Bank of Ghana regulations, internal policies, and procedures.

• Strengthen internal controls and manage operational, credit, and compliance risks.

• Oversee audit processes and ensure timely resolution of audit findings.

Systems and Reporting

• Ensure effective use of the T24 banking software for transaction processing, reporting, and branch operations.

• Review financial and operational reports and submit timely updates to management.

• Maintain accurate records and documentation in line with regulatory requirements.

Customer Relationship Management

• Build and maintain strong relationships with customers, community leaders, and stakeholders.

• Resolve customer issues promptly and professionally to enhance satisfaction and retention.

• Represent the bank positively within the community.

Required Qualifications and Experience

Education

• Degree in Finance, Business Administration, or a related field.

Experience

• Minimum of 3 years’ banking experience, preferably in a supervisory or management role.

• Strong understanding and hands-on experience with T24 banking software.

• Demonstrated experience in branch operations, credit management, and customer service.

Skills and Competencies

• Strong leadership, communication, and people management skills.

• Sound financial and analytical skills.

• Ability to make informed decisions in a fast-paced banking environment.

• High level of integrity, professionalism, and accountability.

How to Apply

Interested candidates should submit the following documents:

• Resume (CV)

• Cover letter

• Copies of relevant certificates

Applications must be submitted on or before 30 January 2026. Only shortlisted candidates will be contacted.