Client Experience & Office Associate (Full-Time)

Location: Ofankor, Accra, Ghana
Organisation: Habarata
Employment Type: Full-Time
Application Deadline: 26 July 2026

About Habarata

Habarata is a customer-focused business committed to delivering exceptional products and outstanding service through innovation, efficiency, and meaningful client relationships. We believe that every customer interaction matters, and we are passionate about creating seamless experiences while fostering a collaborative, supportive, and dynamic workplace for our team.

Position Summary

Habarata is looking for a proactive and highly organised Client Experience & Office Associate to serve as the heart of our daily operations. In this role, you will ensure the office runs smoothly while delivering exceptional customer experiences from initial enquiry through to final delivery. You will collaborate closely with internal teams, suppliers, and clients to maintain efficient operations and build lasting relationships.

Key Responsibilities

The successful candidate will:

• Manage the day-to-day administrative operations of the office to ensure an organised and efficient workplace.
• Maintain office records, documentation, and administrative systems with accuracy and confidentiality.
• Coordinate office supplies, orders, and general administrative requirements.
• Deliver outstanding customer service by serving as the primary point of contact for client enquiries.
• Guide customers through every stage of their journey, from initial enquiry to successful product or service delivery.
• Liaise effectively with production teams, suppliers, and other stakeholders to ensure timely execution of customer requests.
• Support the planning, coordination, and successful delivery of company events and client engagements.
• Identify opportunities to improve office processes and enhance the overall client experience.
• Perform any other duties assigned by management.

Qualifications and Experience

Applicants should possess:

• A minimum of two (2) years’ experience in office administration, customer service, or a related role.
• Proven experience managing administrative processes while delivering exceptional customer support.

Skills and Competencies

The ideal candidate will demonstrate:

• Proficiency in Google Workspace applications.
• Experience using Customer Relationship Management (CRM) platforms.
• Confidence in using AI-powered productivity and workplace tools.
• Excellent written and verbal communication skills.
• Strong organisational and time management abilities.
• Exceptional attention to detail and accuracy.
• A warm, professional, and customer-focused approach.
• The ability to manage multiple priorities in a fast-paced environment.
• Strong interpersonal skills and the ability to collaborate effectively across teams.

How to Apply

Apply online by clicking on the Application button.