Job Title: Customer Care Representative (Full-Time)
Location: Tamale, Northern Region
Company: Luxe Medical Clinic

Company Profile

Luxe Medical Clinic is a modern healthcare facility committed to delivering exceptional medical and diagnostic services. We prioritize patient satisfaction by creating a welcoming, respectful, and professional environment while maintaining high standards of care and service delivery.

Job Summary

We are seeking a friendly and proactive Customer Care Representative to join our team. The ideal candidate will serve as the first point of contact for patients, ensuring a warm, welcoming experience while delivering efficient and professional support across all communication channels.

Key Responsibilities

• Welcome patients and visitors warmly, creating a positive first impression
• Handle inquiries, appointments, and patient requests promptly and professionally
• Provide accurate information about services, procedures, and schedules
• Manage incoming calls, messages, and emails efficiently
• Maintain patient records with confidentiality and accuracy
• Resolve complaints or concerns in a calm and professional manner
• Support administrative tasks to ensure smooth clinic operations
• Promote a clean, organized, and patient-friendly front desk environment

Requirements

• Minimum educational qualification: SHS Graduate or Diploma in a relevant field
• Previous experience in customer service, preferably in a healthcare setting
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Basic computer skills and familiarity with digital communication tools
• Professional appearance and positive attitude
• Ability to work both independently and as part of a team

Application Deadline

20 April 2026

How to Apply

Click the “APPLY FOR THIS JOB” button below to apply.