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Customer Service Executive at a Reputable Company

Full Time Job @Ghana Careers 4 in Customer Service & Support , in General
  • Cantonments, Greater Accra, Ghana View on Map
  • Post Date : April 29, 2026
  • Apply Before : May 7, 2026
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Job Detail

  • Job ID 37997
  • Career Level  Officer
  • Experience  2 Years
  • Gender  Any
  • Qualifications  HND

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Job Description

Job Title: Customer Service Executive (Full-Time)

Location: Cantonments
Application Deadline: 07 May 2026


Role Overview

We are seeking a proactive and customer-oriented Customer Service Executive to manage client interactions and ensure a seamless service experience. You will create a welcoming environment for clients, handle inquiries efficiently, and build strong relationships that support business growth.


Key Responsibilities

  • Serve as the primary point of contact for customer inquiries and support
  • Respond promptly to client requests via phone, email, and in-person interactions
  • Provide accurate information about products and services
  • Handle customer complaints professionally and resolve issues effectively
  • Maintain detailed records of customer interactions and transactions
  • Collaborate with internal teams to ensure timely service delivery
  • Follow up with clients to ensure satisfaction and retention
  • Contribute to a positive and welcoming customer experience

Requirements

  • HND, Diploma, or Degree in a relevant field
  • Submission of CV and portfolio is required
  • Prior experience in customer service or a related role is an advantage
  • Proficiency in basic computer applications
  • Strong problem-solving and communication skills

How to Apply

Apply online by clicking on the application button below.

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