Dispatch/Fleet Officer

Location: Haatso, Accra
Company: ShaQ Express
Application Deadline: 30 July 2026

About ShaQ Express

ShaQ Express is a fast-growing logistics and delivery company committed to providing reliable, efficient, and customer-focused delivery solutions. We leverage technology, operational excellence, and a dedicated team to connect businesses and customers with speed and professionalism. At ShaQ Express, we value teamwork, accountability, innovation, and continuous improvement.

Join Our Team

ShaQ Express is seeking a proactive and detail-oriented Dispatch/Fleet Officer to join our operations team in Haatso. If you thrive in a fast-paced environment, enjoy coordinating logistics, and are passionate about delivering operational excellence, we encourage you to apply.

Key Responsibilities

As the Dispatch/Fleet Officer, you will:

• Assign, coordinate, and monitor daily deliveries using dispatch management systems.
• Track riders and drivers to ensure timely, safe, and efficient deliveries.
• Optimize delivery routes to improve operational efficiency and reduce delays.
• Manage fleet availability and monitor the condition of company vehicles.
• Schedule, coordinate, and follow up on routine vehicle maintenance and repairs.
• Support the onboarding and training of riders and drivers on operational procedures.
• Resolve delivery-related issues by collaborating with customers, vendors, and internal teams.
• Maintain accurate dispatch, fleet, and operational records.
• Ensure compliance with company policies, safety standards, and operational procedures.
• Support continuous improvement initiatives to enhance delivery performance and customer satisfaction.

Qualifications and Requirements

To succeed in this role, you should have:

• A Diploma or Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• A minimum of one (1) year of experience in dispatch, fleet management, logistics, operations, or a related role.
• Strong knowledge of dispatch systems, GPS tracking, and fleet coordination.
• Proficiency in Microsoft Excel and Google Sheets.
• Good understanding of basic vehicle maintenance and fleet operations.
• Excellent organizational, communication, and problem-solving skills.
• The ability to prioritize tasks and perform effectively in a fast-paced environment.
• A strong sense of accountability, teamwork, and customer service.

Please Note: Only applicants residing in Haatso and its surrounding areas will be considered.

How to Apply

Apply online by clicking on the Application button