Job Title: Front Desk Executive

Location: Kumasi Mall
Employment Type: Full-Time
Application Deadline: 20 May 2026

Job Purpose

You will serve as the first point of contact for customers, ensuring a warm, professional, and efficient front desk experience. You will manage customer interactions, handle transactions accurately, and support administrative and sales activities to enhance overall business performance.

Key Responsibilities

You will:

• Welcome and attend to customers professionally at the front desk.
• Handle cash transactions, billing, and payment processing accurately.
• Provide excellent customer service and resolve inquiries promptly.
• Support sales and business development activities where required.
• Manage front desk operations, including scheduling, inquiries, and documentation.
• Maintain accurate records of transactions and customer interactions.
• Ensure a clean, organized, and welcoming reception area at all times.
• Use Microsoft Office tools to support reporting and administrative tasks.
• Collaborate with internal teams to ensure smooth daily operations.

Key Requirements

Education

You hold a Diploma or Degree in:

• Business Administration
• Marketing
• Or a related field

Experience

You have:

• 1–2 years of proven experience in a front desk, receptionist, or customer service role.
• Experience in cash handling, billing, and basic sales support.
• A track record of delivering positive customer experiences.

Skills & Competencies

You demonstrate:

• Strong communication and interpersonal skills
• High level of accuracy in cash handling and transactions
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong organizational and multitasking abilities
• A professional, friendly, and customer-oriented attitude
• Ability to work effectively in a fast-paced environment

How to Apply

Apply online by clicking on the application button below.