Front of House Staff

Location: Tema, Ghana
Employment Type: Full-Time
Application Deadline: 30 June 2026

About the Company

Basilissa is a reputable hospitality brand committed to delivering exceptional dining experiences through outstanding service, quality cuisine, and a welcoming atmosphere.

We create a work environment where teamwork, professionalism, and guest satisfaction are highly valued. As we continue to grow, we are seeking enthusiastic and customer-focused Front of House Staff to join our team in Tema and contribute to delivering memorable guest experiences.

Position Summary

The Front of House Staff will be responsible for welcoming guests, delivering excellent customer service, supporting smooth restaurant operations, and ensuring a positive dining experience. The role requires strong communication skills, attention to detail, and a passion for hospitality.

Key Responsibilities

As Front of House Staff, you will:

• Welcome and attend to guests in a warm, professional, and friendly manner.
• Take and process customer orders accurately and efficiently.
• Provide menu information and make recommendations when required.
• Ensure tables, dining areas, and service stations are clean, organized, and well-presented.
• Deliver food and beverages promptly and in accordance with service standards.
• Handle customer inquiries and resolve minor concerns professionally.
• Support smooth coordination between the kitchen and service team.
• Process payments accurately and follow cash handling procedures where applicable.
• Maintain high standards of hygiene, grooming, and personal presentation.
• Assist in setting up and closing down the restaurant as required.
• Contribute to a positive team environment and support colleagues during peak service periods.

Qualifications and Requirements

• HND in Hospitality Management or a related field.
• Minimum of two (2) years of relevant experience in a hospitality, restaurant, or customer service role.
• Strong communication and interpersonal skills.
• Excellent customer service orientation and a friendly, professional demeanor.
• Ability to work effectively in a fast-paced environment.
• Good teamwork, time management, and organizational skills.
• Basic understanding of restaurant service standards and hygiene practices.

How to Apply

Apply online by clicking on the application button.