Head of Audit (Support, Functions & Operational Audit)

Company: Fidelity Bank Ghana
Location: Accra
Employment Type: Full-Time

Company Profile

Fidelity Bank Ghana is a leading financial institution committed to delivering innovative banking solutions, strong governance, and superior customer service across Ghana. The Bank fosters a professional, inclusive, and high-performance work environment where integrity, excellence, and continuous improvement drive every aspect of its operations.

Job Summary

The Head of Audit (Support, Functions & Operational Audit) will lead the design and execution of risk-based internal audit activities across key support and operational functions of the Bank. The role ensures strong governance, regulatory compliance, and operational efficiency while providing independent assurance to Executive Management and Board Committees.

The successful candidate will lead a high-performing audit team, strengthen internal controls, and drive continuous improvement across the Bank’s support and operational processes.

Strategic Leadership & Audit Planning

• Lead the development of the annual risk-based audit plan for Support and Operational Audits
• Conduct enterprise-level risk assessments to define audit priorities
• Align the audit plan with Bank of Ghana (BoG) guidelines, regulatory expectations, and strategic objectives
• Review and update the audit plan based on emerging risks, economic developments, and operational changes

Audit Delivery & Oversight

• Oversee audits across Branch Operations, Finance & Treasury Back-office, HR, Compliance & AML, Procurement & Logistics, Customer Service, Legal, and other support functions
• Review audit scopes, working papers, and final audit reports for accuracy and completeness
• Ensure consistency, quality, and depth in audit execution and reporting standards
• Drive timely completion of audit assignments in line with the approved plan

Governance, Quality Assurance & Methodology

• Ensure full compliance with the Institute of Internal Auditors (IIA) Quality Assurance & Improvement Program (QAIP)
• Maintain and enhance audit methodologies, tools, templates, and standards
• Conduct quality reviews of audit engagements to ensure robust documentation and risk assessment
• Embed global best practices in internal audit processes

Stakeholder Engagement & Communication

• Present audit findings and thematic risk insights to the Director of Internal Audit and Executive Committee (EXCO)
• Maintain strong working relationships with stakeholders while preserving audit independence
• Provide advisory insights on control design, risk management, and operational improvements

Issue Tracking, Remediation & Risk Mitigation

• Monitor remediation of audit findings and control deficiencies
• Challenge management on root cause analysis and corrective action plans
• Escalate systemic and recurring control weaknesses for executive attention
• Track and report on closure of audit issues across the Bank

Team Leadership & Capability Development

• Lead, coach, and develop Audit Managers, Supervisors, and Officers
• Drive performance management, continuous feedback, and professional development
• Support succession planning and build a strong internal audit talent pipeline
• Promote a culture of accountability, excellence, and ethical conduct

Special Assignments & Investigations

• Lead or oversee investigations involving fraud, operational breaches, compliance violations, and whistleblower reports
• Participate in crisis response reviews and major control failure assessments
• Ensure thorough documentation and objective reporting of investigation outcomes

Innovation & Digital Enablement

• Promote the use of data analytics and continuous auditing techniques
• Drive adoption of audit technologies such as Power BI, SQL, Python, ACL, IDEA, or similar CAATs tools
• Support the Internal Audit digital transformation agenda
• Encourage innovation in audit execution and reporting processes

Knowledge, Skills & Experience

Education

• Bachelor’s degree in Accounting, Finance, Banking, Economics, Business Administration, or related field
• Master’s degree (MBA/MSc) is an advantage

Professional Certifications (Highly Preferred)

• CIA (Certified Internal Auditor)
• ACCA / CA / CPA (advantage)
• CISA (advantage for IT audit oversight)
• CFE (Certified Fraud Examiner) (advantage)
• Chartered Institute of Bankers (CIB) qualification (added advantage)

Experience

• 10–15+ years of Internal Audit experience in banking, financial services, or Big Four advisory firms
• Minimum 5 years in a senior leadership audit role managing teams
• Strong exposure to branch operations, treasury, procurement, HR, compliance, AML/CFT, and customer service
• Experience engaging with Board Committees and regulatory bodies

Technical Skills

• Strong understanding of COSO internal control framework and enterprise risk management
• Deep knowledge of corporate governance and banking regulations (BoG, AML/CFT laws)
• Proficiency in audit tools (e.g., Team Mate, ACL, IDEA or equivalent)
• Ability to interpret and review data analytics outputs (Power BI, SQL, Python)

Behavioral Competencies

• High integrity and strong ethical standards
• Strategic thinking and sound decision-making
• Strong leadership and influencing capability
• Excellent communication and presentation skills
• Analytical mindset with attention to detail
• Strong conflict management and stakeholder engagement skills

Application Deadline

30 May 2026

How to Apply

Apply online by clicking on the application button.