Location: Kumasi, Ghana (Golden Bean Hotels Limited – Nhyiaeso)
Application Deadline: 15 May 2026

Company Profile

Golden Bean Cafe Corp is developing a modern hospitality experience through Golden Bean Hotels Limited, a new 3-star hotel located in Nhyiaeso, Kumasi. The hotel is committed to delivering exceptional guest service supported by efficient systems, reliable technology, and a professional team environment.

Role Overview

Golden Bean Hotels Limited seeks a skilled and dependable IT Technician to support the hotel’s IT infrastructure and ensure smooth daily operations. The successful candidate will install, maintain, and troubleshoot systems while providing responsive technical support across all departments in a fast-paced hospitality environment.

Key Responsibilities

• Install, configure, and maintain computer hardware, software, and network systems
• Provide first-level technical support to staff and resolve IT-related issues promptly
• Monitor system performance and ensure stable network connectivity across the hotel
• Support hotel systems including POS, internet services, and communication platforms
• Perform regular system updates, maintenance, and data backups
• Troubleshoot hardware, software, and network problems efficiently
• Maintain accurate records of IT assets, repairs, and service activities
• Support cybersecurity practices and ensure safe system usage across the hotel

Educational Requirement

• Degree or HND in Information Technology, Computer Science, or a related field
• Minimum of 2–3 years’ relevant working experience in IT support or technical services

General Competencies (Required for All Applicants)

• Maintain a pleasant and professional disposition at all times
• Work effectively under pressure and handle long working hours, including evenings, weekends, and public holidays
• Demonstrate proficiency in Microsoft Word and Excel applications
• Work effectively with people from diverse cultural backgrounds
• Maintain a high level of personal integrity and professionalism
• Adapt quickly in a dynamic hospitality environment
• Proficiency in a second foreign language (e.g. French) is an added advantage

Skills & Competencies

• Demonstrate strong technical troubleshooting and problem-solving ability
• Show attention to detail in system monitoring and maintenance
• Communicate effectively with both technical and non-technical users
• Manage multiple tasks and priorities efficiently
• Maintain strong organizational skills in IT asset management
• Deliver timely, reliable, and professional IT support services

How to Apply

Click the “APPLY FOR THIS JOB” button below to submit your application.