Loan Recovery Agent – Full Time

Location: Accra, Ghana
Company: Reputable Financial Services Firm

Company Profile

We are a well-established financial services company dedicated to providing innovative lending solutions and excellent customer service. Our culture emphasizes professionalism, integrity, and growth, offering a welcoming environment for individuals who are motivated and goal-oriented.

Application Deadline: 20 March 2026

Role Overview

We are seeking dedicated and proactive Loan Recovery Agents to join our team. In this role, you will manage overdue loans, support clients in repayment arrangements, and ensure the company maintains a healthy loan portfolio. This position requires excellent communication skills, analytical ability, and a client-focused approach.

Key Responsibilities

• Source and onboard new loan clients.

• Assess loan applications and evaluate customer creditworthiness.

• Disburse approved loans in line with company policies.

• Monitor loan portfolios and ensure timely repayments.

• Follow up on overdue loans and support recovery efforts effectively.

• Maintain accurate client and loan records.

• Deliver exceptional customer service and educate clients on loan products.

• Prepare basic reports on loan performance, collections, and recovery status.

Requirements

• Diploma, HND, or degree in Finance, Accounting, Business Administration, or related field.

• 0–2 years of experience in lending, credit analysis, or related roles.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Ability to work with financial data and loan management software.

• Knowledge of loan products and lending services.

• Ability to thrive in a fast-paced environment.

• Strong attention to detail and organizational skills.

How to Apply

Submit your CV