National Service – Marketing & Brand Communication (Full-Time)

Location: Ghana
Employment Type: Full-Time (National Service Placement)
Company: ShaQ Express
Application Deadline: 20 August 2026

About ShaQ Express

ShaQ Express is a fast-growing logistics and courier company committed to delivering reliable, technology-driven, and customer-focused delivery solutions across Ghana. Through innovation, operational excellence, and exceptional customer service, we continue to redefine the logistics experience for businesses and individuals.

We are seeking creative, enthusiastic, and results-oriented National Service personnel to join our Marketing & Brand Communication Team. This opportunity is ideal for graduates who are passionate about storytelling, digital marketing, brand development, and customer engagement, and who want to gain practical experience while contributing to the growth of a dynamic logistics brand.

Position Summary

As a National Service Officer – Marketing & Brand Communication, you will support the planning and execution of integrated marketing campaigns, digital content, brand communication initiatives, and customer engagement activities. You will work closely with experienced marketing professionals to strengthen ShaQ Express’s brand presence, enhance customer experiences, and deliver impactful communication across multiple channels.

Key Responsibilities

As the National Service Officer – Marketing & Brand Communication, you will:

• Support the development and execution of marketing campaigns and content plans aligned with business, service, and branch objectives.
• Conduct market research on target audiences, customer behaviour, industry trends, competitors, and emerging content opportunities.
• Write, edit, and adapt engaging content for social media platforms, websites, email campaigns, public relations, and internal communications.
• Design or coordinate the development of creative assets, including graphics, photography, videos, and promotional materials for approved marketing channels.
• Schedule, publish, and monitor social media content while engaging online communities and escalating customer service issues when required.
• Assist with digital marketing campaigns, website updates, email marketing initiatives, promotional events, branch activations, and brand campaigns.
• Prepare press releases, internal communications, newsletters, and other marketing materials using approved messaging and verified information.
• Maintain organized content libraries, brand assets, templates, and consent records while ensuring compliance with brand guidelines.
• Monitor campaign performance, analyze marketing metrics, prepare performance reports, and recommend opportunities for improvement.
• Manage assigned marketing projects within agreed timelines while following established approval workflows and quality standards.
• Support the planning and execution of corporate events, community engagement activities, and promotional initiatives as required.

Qualifications

Applicants must possess:

• Eligibility to undertake National Service during the 2026/2027 National Service year, with all academic requirements completed before service commencement.
• A Bachelor’s Degree or Higher National Diploma (HND) in Marketing, Strategic Communication, Public Relations, Digital Marketing, Journalism, Communications, Business Administration, or a related discipline.

Preferred Experience

The ideal candidate will have:

• Demonstrated practical experience in marketing or communications through academic projects, internships, volunteer work, portfolios, or other relevant assignments.
• Experience using creative design tools such as Canva, Adobe Creative Cloud, CapCut, or similar software.
• Familiarity with Meta Business Suite, Content Management Systems (CMS), email marketing platforms, and digital analytics tools.
• Exposure to public relations, internal communications, event coordination, community management, or brand activation activities.
• Ability to create content across multiple formats, including graphics, photography, video, and written communications.
• An understanding of logistics, e-commerce, or service industry marketing will be an added advantage.

Required Skills & Competencies

The successful candidate will demonstrate:

• Strong content creation, copywriting, and storytelling skills.
• Good understanding of digital marketing, social media management, and brand communication principles.
• Basic graphic design and multimedia content creation capabilities.
• Strong research, analytical, and market insight skills.
• Creativity and the ability to develop engaging marketing ideas and campaigns.
• Excellent written and verbal communication skills in English.
• Strong organizational and time management skills with the ability to manage multiple assignments effectively.
• High attention to detail and commitment to maintaining brand consistency and quality standards.
• Ability to receive constructive feedback and work within established brand guidelines and approval processes.
• Strong teamwork, interpersonal, and collaboration skills.
• Ability to verify information thoroughly before publishing or reporting.

Working Conditions

This role involves:

• Working on-site in accordance with branch operating schedules.
• Occasional travel to branch locations, events, marketing activations, and content production sites.
• Working in a fast-paced, creative, and collaborative environment with exposure to multiple marketing projects and campaigns.

Why Join ShaQ Express?

At ShaQ Express, we believe National Service is an opportunity to learn, innovate, and build a strong professional foundation. As part of our Marketing & Brand Communication Team, you will gain valuable hands-on experience while contributing to the growth of an exciting and innovative logistics brand.

We offer:

• Practical National Service experience in marketing, branding, and corporate communications.
• Hands-on exposure to digital marketing, content creation, campaign management, brand development, and public relations.
• Mentorship from experienced marketing, branding, and communications professionals.
• Opportunities to build a professional portfolio through real-world projects and campaigns.
• A collaborative, creative, and supportive work environment that encourages continuous learning, innovation, and professional growth.

How to Apply

Apply online by clicking the Application button.