Job Title: Operations Lead (Remote)

Location: Accra (Remote)
Employment Type: Full-Time
Application Deadline: 7 May 2026

Company Profile

Ruwah is an innovative, growth-focused organization building impactful digital solutions. We operate at the intersection of technology, education, and community, with a mission to deliver scalable and user-centric platforms. At Ruwah, we value ownership, agility, and collaboration, and we provide an environment where driven professionals can make meaningful contributions.

Role Overview

The Operations Lead will drive execution across the organization, ensuring that strategy translates into measurable results. This role is ideal for a highly organized and proactive professional who thrives in fast-paced environments and can manage cross-functional teams, systems, and priorities effectively.

Core Responsibilities

Business Operations & Execution

• Lead and manage day-to-day operations across all functional areas
• Translate strategic objectives into clear weekly and monthly execution plans
• Track team performance and ensure timely delivery of key initiatives
• Identify operational inefficiencies and implement effective solutions

Product & Development Coordination

• Collaborate closely with technical teams to monitor product development progress
• Ensure timely delivery of features aligned with business goals
• Coordinate testing cycles, including user testing for LMS and platform features
• Bridge communication between technical and business teams to ensure clarity and alignment

Growth & Partnerships

• Coordinate execution of marketing campaigns and growth initiatives
• Manage and strengthen relationships with partners, including schools, parents, educators, and institutions
• Support pilot programmes and user acquisition strategies
• Track and analyze growth metrics, recommending data-driven improvements

Team & Project Management

• Lead cross-functional coordination across internal teams and external partners
• Implement and manage project management tools (e.g., ClickUp, Notion)
• Drive accountability and ensure clear ownership of tasks and deliverables
• Facilitate weekly team check-ins, reporting, and performance tracking

Financial & Administrative Oversight

• Monitor operational budgets and track expenditures
• Support financial reporting in collaboration with leadership
• Assist with revenue tracking and monetization initiatives
• Ensure smooth and efficient administrative processes

Key Requirements

• 3–6+ years of experience in operations, startups, consulting, or project management
• Strong execution mindset with a hands-on approach to problem-solving
• Proven ability to manage multiple priorities in a dynamic environment
• Experience working with digital or technology-driven products
• Excellent communication, coordination, and leadership skills
• High level of ownership, accountability, and initiative

Preferred Qualifications (Bonus)

• Experience in fintech, edtech, or startup environments
• Familiarity with African markets and emerging ecosystems
• Experience working with cross-functional and distributed teams

Skills and Competencies

• Strong organizational and project management capabilities
• Analytical thinking with a data-driven approach to decision-making
• Ability to align teams around common goals and deliver results
• Adaptability and resilience in fast-paced environments
• Strong interpersonal skills and stakeholder management

How to Apply

Apply online by clicking on the application button below.