Porter (Full-Time)

Location: East Legon, Accra, Ghana
Employment Type: Full-Time
Application Deadline: 16 July 2026

About AH Hotel & Conference

AH Hotel & Conference is committed to delivering exceptional hospitality through outstanding service and memorable guest experiences. We pride ourselves on creating a welcoming environment where guests feel valued and employees are empowered to excel. We are looking for a courteous, dependable, and service-oriented Porter to join our team and provide outstanding support to our guests throughout their stay.

Key Responsibilities

As a Porter, you will:

• Welcome guests warmly upon arrival and assist with luggage and personal belongings.
• Escort guests to their rooms and provide information about hotel facilities and services.
• Respond promptly to guest requests and provide courteous assistance throughout their stay.
• Transport luggage safely during guest arrivals, departures, and room changes.
• Maintain the cleanliness and presentation of entrance areas, lobby spaces, and luggage storage areas.
• Assist with the delivery of guest items, messages, and other requested services.
• Support the Front Office team to ensure smooth and efficient guest operations.
• Report maintenance issues, lost property, or safety concerns promptly.
• Adhere to workplace safety standards, hotel policies, and operational procedures.
• Contribute to creating a positive, welcoming, and memorable guest experience.

Requirements

The ideal candidate should possess:

• Two (2) to three (3) years of relevant experience in a porter, bell attendant, or hospitality support role.
• The ability to work efficiently under pressure while meeting operational deadlines.
• Good communication, problem-solving, and interpersonal skills.
• Sound knowledge of workplace safety standards and hospitality best practices.
• A professional appearance with a strong customer service orientation.
• Physical fitness and the ability to safely lift and transport guests’ luggage.
• The ability to work effectively both independently and as part of a team.
• A positive attitude, reliability, and a commitment to delivering exceptional guest service.

How to Apply

Apply online by clicking on the Application button before 16 July 2026.