Programs & Operations Coordinator (Full-Time)

Location: Accra, Ghana

Company Profile

Africa Dyslexia Organization (ADO) advances inclusive education across Africa by promoting multi-sensory learning, talent development, and equal opportunities for individuals with dyslexia and related learning differences. We work to unlock human potential by equipping educators and families with effective learning tools, supporting talent growth, and creating pathways to academic and professional success.

We influence education systems, policy, and workplace practices to build inclusive environments where every learner receives the support they need. Our work aligns with SDG 4 (Quality Education), SDG 8 (Decent Work and Economic Growth), and SDG 10 (Reduced Inequalities) as we challenge stigma and drive systemic inclusion.

Position Summary

We are seeking a highly organized and mission-driven Programs & Operations Coordinator to lead the planning, coordination, and execution of ADO’s programs and operational activities. The successful candidate will manage multi-stakeholder initiatives, strengthen internal systems, support programme delivery, and contribute to strategic partnerships and resource mobilisation.

This role suits a proactive professional who thrives in dynamic environments and is committed to advancing inclusive education across Africa.

Key Responsibilities

Programme Leadership & Delivery

• Design, coordinate, and oversee the implementation of ADO programmes and initiatives.
• Manage multi-stakeholder projects involving schools, government agencies, donors, and partner organisations.
• Ensure programmes deliver measurable impact aligned with ADO’s strategic objectives.
• Monitor programme progress, risks, and outcomes, and implement corrective actions where necessary.

Operations Management

• Coordinate day-to-day operational activities to ensure smooth programme execution.
• Develop and maintain efficient systems for workflow, reporting, and documentation.
• Support budgeting, expenditure tracking, and financial reporting in collaboration with relevant teams.
• Strengthen internal processes to improve efficiency and accountability.

Stakeholder Engagement & Partnerships

• Build and maintain strong relationships with government institutions, NGOs, donors, and international partners.
• Support partnership development, including proposal contributions and grant-funded programme coordination.
• Represent ADO in meetings, workshops, and stakeholder engagements.

Monitoring, Reporting & Compliance

• Prepare timely programme reports, dashboards, and impact updates for internal and external stakeholders.
• Ensure compliance with donor requirements, organisational policies, and safeguarding standards.
• Contribute to data collection, analysis, and learning processes to improve programme effectiveness.

Team Coordination & Support

• Lead and support programme teams to deliver high-quality outputs.
• Coordinate cross-functional workflows across programmes, communications, and operations teams.
• Foster collaboration, accountability, and a results-driven team culture.

Educational Qualifications

• Bachelor’s degree in Education, Development Studies, Social Sciences, Public Policy, or a related field.
• Master’s degree is preferred.

Experience Requirements

• 3–5 years of experience in programme leadership and operations within a nonprofit, education, or development organisation.
• Demonstrated experience designing and managing large, multi-stakeholder programmes.
• Proven ability to lead teams and manage complex operational workflows.
• Experience engaging government institutions, donors, and international organisations.
• Experience in proposal development or grant-funded programme support is an added advantage.
• Strong understanding of inclusive education, foundational literacy, or disability inclusion (or strong willingness to learn rapidly).

Skills & Competencies

• Strong strategic planning, programme design, and operational management skills.
• Excellent written, verbal, and presentation communication skills.
• Strong project management, budgeting, and reporting capabilities.
• Advanced proficiency in MS Office, Google Workspace, and project management tools.
• Strong interpersonal skills with the ability to build and manage stakeholder relationships.
• High attention to detail and commitment to quality delivery.
• Ability to multitask and perform effectively in a fast-paced environment.

Personal Attributes

• Passionate about education, child development, and disability inclusion.
• Innovative thinker with strong execution discipline.
• Proactive, solutions-oriented, and growth-minded.
• High integrity, emotional intelligence, and professionalism.
• Collaborative team player who inspires cooperation and shared purpose.
• Willing to contribute to ADO’s collective fundraising and resource mobilisation efforts.

How to Apply

Apply online by clicking on the Application button.