Job Title: Quality Assurance Officer

Location: Accra, Ghana
Company: KABI Chocolate
Employment Type: Full-Time
Application Deadline: 22 April 2026

Company Profile

KABI Chocolate is a growing confectionery company committed to producing high-quality chocolate products that meet both local and international standards. The company combines innovation, craftsmanship, and strict quality control processes to deliver exceptional taste, safety, and consistency to its customers.

Role Overview

KABI Chocolate seeks a proactive and detail-oriented Quality Assurance Officer to lead and strengthen its quality systems. In this role, you will ensure that all products meet the highest standards of safety, compliance, and consistency while driving a culture of quality excellence across the organization.

Key Responsibilities

1. Quality Management Systems (QMS) Development

• Design, implement, and continuously improve the Quality Management System (QMS)
• Develop and maintain Standard Operating Procedures (SOPs), policies, and quality manuals
• Ensure all processes are well-documented and aligned with industry standards

2. Production & Process Quality Control

• Monitor daily production activities to ensure compliance with quality standards
• Conduct routine inspections and audits across production lines
• Ensure products meet specifications for taste, safety, packaging, and consistency
• Identify risks and implement preventive quality controls

3. Regulatory Compliance & Audits

• Ensure compliance with food safety and regulatory standards, including International Organization for Standardization (ISO), Hazard Analysis and Critical Control Points (HACCP), Food and Drug Administration (FDA), and Ghana Standards Authority (GSA)
• Prepare for and manage internal and external audits
• Maintain accurate documentation for certifications and regulatory approvals

4. Documentation & Quality Records Management

• Review, approve, and control all quality-related documentation
• Maintain records for traceability, audits, and compliance
• Ensure proper version control and accessibility of documents

5. Training & Quality Culture Development

• Train staff on quality standards, hygiene practices, and SOPs
• Promote a strong quality-focused culture across all departments
• Assess staff competency and deliver ongoing training and development

6. Issue Resolution & Continuous Improvement

• Investigate quality issues, customer complaints, and production deviations
• Conduct root cause analysis and implement corrective and preventive actions (CAPA)
• Track quality performance metrics and drive continuous improvement initiatives

What Success Looks Like in This Role

• Deliver consistent production of high-quality, safe, and compliant products
• Achieve successful audit outcomes with minimal or no non-conformities
• Reduce product defects, customer complaints, and operational waste
• Build strong quality awareness and accountability across teams
• Continuously improve production efficiency and product standards

Ideal Candidate Profile

• Background in Food Science, Quality Assurance, or a related field
• Strong knowledge of food safety standards such as HACCP, GMP, and ISO
• High attention to detail with strong analytical and problem-solving skills
• Proven ability to train, guide, and influence teams
• Excellent documentation, organization, and process management skills

How to Apply

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