Job Title: Restaurant Assistant Manager (12 Positions)

About The Ceiba Restaurant (Safari World)

The Ceiba Restaurant is the flagship culinary brand of Safari World, West Africa’s first-of-its-kind eco-tourism, lifestyle, and amusement destination. Operating across Dawu, Ada, and Accra, The Ceiba Restaurant delivers a premium farm-to-table dining experience built on sustainability, innovation, and culinary excellence.
With a strict NO MSG policy, over 70% of ingredients sourced directly from Safari Farms, and an average of 10,500 guests served weekly, The Ceiba Restaurant is redefining fine dining, banqueting, and hospitality standards in Ghana.

Job Locations

• Ada (Greater Accra Region)

• Accra (Greater Accra Region)

• Dawu (Eastern Region)

Job Description and Requirements

Key Responsibilities

• Support the Restaurant Manager in overseeing daily restaurant operations to ensure efficient service delivery and high guest satisfaction.

• Supervise front-of-house teams, ensuring compliance with service standards, grooming policies, and operational procedures.

• Assist in staff scheduling, training, performance monitoring, and disciplinary actions where required.

• Monitor service quality, order accuracy, table management, and guest flow during peak periods.

• Handle guest complaints and feedback professionally, resolving issues promptly and escalating when necessary.

• Coordinate closely with kitchen teams to ensure smooth service flow and timely order delivery.

• Support inventory control, cash handling, and basic reporting for front-of-house operations.

• Assist in planning and executing banquets, conferences, and special events.

• Ensure compliance with health, safety, and hospitality regulations at all times.

• Act as the Manager-on-Duty in the absence of the Restaurant Manager when required.

Requirements

• Diploma or degree in Hospitality Management, Business Administration, or a related field is an advantage.

• Minimum 3–5 years of hospitality experience, with at least 1–2 years in a supervisory or assistant management role.

• Strong leadership, communication, and customer service skills.

• Good understanding of restaurant operations, service standards, and basic financial controls.

• Ability to manage multiple priorities and maintain service excellence in fast-paced environments.

• Strong problem-solving skills and attention to detail.

• Professional appearance, integrity, and commitment to hospitality excellence.

• Willingness to work flexible hours, including evenings, weekends, and public holidays.

How to Apply

Interested candidates should submit their CV and relevant certifications