Senior Manager, People Rewards

MTN Ghana
Location: Accra, Ghana
Employment Type: Full-Time

Company Profile

MTN Ghana is a leading telecommunications company committed to delivering innovative digital and connectivity solutions that drive Ghana’s socio-economic development. The organization fosters a high-performance culture built on collaboration, inclusion, accountability, and customer-centricity.

At MTN Ghana, we empower people to thrive by creating an environment where talent is developed, performance is rewarded, and innovation is encouraged.

Position Overview

MTN Ghana seeks a strategic and results-oriented Senior Manager, People Rewards to lead the design, implementation, and governance of the organization’s total rewards strategy.

The successful candidate will drive competitive, equitable, and performance-driven reward frameworks that attract, retain, and motivate top talent while ensuring alignment with MTN Group standards and local business needs.

Key Responsibilities

Reward Strategy & Framework Design

• Develop and implement MTN Ghana’s total rewards strategy aligned with business objectives and people priorities
• Design and maintain compensation structures, salary frameworks, and grading systems that ensure fairness and market competitiveness
• Review and enhance reward policies to support performance, retention, and employee motivation
• Align reward frameworks with MTN Group reward principles and local market realities
• Support organisational design and restructuring through job evaluation and grading assessments
• Provide strategic reward advisory to senior leadership

Compensation Management

• Oversee annual salary reviews, merit increases, promotions, and market adjustments
• Conduct regular compensation benchmarking to ensure external competitiveness
• Manage job evaluation and grading systems to ensure internal equity and transparency
• Advise HR Business Partners and line managers on compensation decisions
• Develop recommendations for pay structures, salary adjustments, and reward policies
• Ensure strong governance and approval controls for compensation decisions
• Drive consistent application of compensation policies across the organisation

Incentives and Variable Pay Management

• Design and manage short-term and long-term incentive programmes
• Align incentive structures with organisational performance objectives
• Monitor effectiveness, fairness, and cost impact of incentive schemes
• Advise leadership on performance-linked reward mechanisms

Benefits Strategy & Management

• Lead the design and continuous improvement of employee benefits programmes
• Manage pensions, medical insurance, risk benefits, and other employee offerings
• Analyse benefits utilisation trends and identify optimisation opportunities
• Ensure competitiveness, sustainability, and workforce alignment of benefits
• Partner with external providers to deliver efficient benefits solutions

Payroll Governance & Reward Operations

• Provide governance oversight of payroll processes in collaboration with HR Operations and Finance
• Ensure compliance with statutory requirements including PAYE, pensions, and statutory deductions
• Monitor payroll accuracy, controls, and audit readiness
• Resolve complex payroll and reward-related escalations
• Strengthen reward operations for efficiency, accuracy, and compliance

Reward Analytics & Insights

• Develop dashboards and analytics to support reward decision-making
• Track key metrics including pay equity, reward cost, and benefits utilisation
• Use workforce analytics to evaluate reward programme effectiveness and ROI
• Provide regular insights and reports to executive leadership
• Identify trends and recommend data-driven reward interventions
• Lead reward-related initiatives such as salary reviews and incentive rollouts

Compliance, Governance & Risk Management

• Ensure reward practices comply with labour laws, tax regulations, and internal governance frameworks
• Maintain robust policies and controls for compensation and benefits administration
• Support internal and external audits of reward processes
• Monitor regulatory changes and implement timely updates
• Promote fairness, transparency, and accountability in reward management

Stakeholder Engagement & Advisory

• Partner with HR Business Partners to advise business leaders on reward matters
• Collaborate with Finance on budgeting, workforce cost planning, and reporting
• Align local reward practices with MTN Group Reward standards
• Provide expert advisory support to executives and line managers
• Support change initiatives affecting compensation and reward structures

Vendor & Service Provider Management

• Manage relationships with external reward and benefits providers
• Oversee vendor selection, contracting, and performance management
• Monitor service delivery and ensure value for money
• Ensure compliance with contractual, regulatory, and data protection requirements

Reward Communication & Employee Education

• Develop clear communication strategies to enhance employee understanding of reward offerings
• Educate employees and managers on compensation structures and benefits programmes
• Ensure transparent and consistent communication of reward policies
• Support HR Business Partners in delivering reward-related messaging

Qualification & Experience Requirements

Education

• Bachelor’s degree in Human Resources, Finance, Economics, Business Administration, or related field
• Postgraduate qualification or professional certification (e.g., SHRM-CP, SPHR, CIPD) is an advantage

Experience

• Minimum of 8 years progressive HR experience
• At least 5 years’ experience in compensation, benefits, or reward leadership roles
• Proven experience managing salary reviews, job evaluation, and reward frameworks
• Exposure to HR analytics, benchmarking, and reward modelling
• Experience in large or multinational organisations is preferred
• Strong understanding of labour laws, HR best practices, and regulatory frameworks
• Ability to thrive in a fast-paced and dynamic environment

Core Competencies

• Compensation and benefits design principles
• Reward modelling and financial analysis
• Job evaluation and grading methodologies
• Labour and tax legislation affecting compensation
• Market benchmarking and reward analytics
• HRIS and payroll systems
• Total reward policy development
• Advanced Excel, data analysis, and reporting
• Payroll governance and PAYE principles
• Budgeting and financial controls
• Business process improvement and reengineering
• Stakeholder engagement and advisory skills
• Change management and adaptability
• Employee relations and conflict resolution

Values & Behaviours

The successful candidate must demonstrate MTN’s values:

• Lead with Care
• Collaborate with Agility
• Serve with Respect
• Can Do with Integrity
• Act with Inclusion

The candidate must also exhibit MTN’s vital behaviours:

• Complete Candor
• Complete Accountability
• Active Collaboration
• Get It Done

Application Process

Interested applicants should submit their applications online.

How to Apply

Apply online by clicking the application button.

Application Deadline

30 May 2026.