Service Technician – Sales Enablement (Full-Time)

Location: Accra
Company: FLSmidth
Application Deadline: 15 April 2026

Company Profile

FLSmidth is a global leader in engineering, equipment, and service solutions for the mining and cement industries. With a strong commitment to innovation, sustainability, and operational excellence, FLSmidth partners with customers to improve productivity while reducing environmental impact. We foster a diverse and inclusive workplace where collaboration and continuous improvement drive success.

Role Overview

FLSmidth is seeking a skilled and experienced Service Technician – Sales Enablement to support technical service delivery while contributing to commercial success. This role combines hands-on technical expertise with customer engagement, ensuring equipment reliability and supporting sales through high-quality service and technical insight.

Key Responsibilities

• Deliver technical support, maintenance, and repair services on mechanical and electrical equipment.
• Diagnose faults, particularly in instrumentation systems, and implement effective solutions.
• Support sales teams by providing technical expertise and contributing to customer solutions.
• Conduct equipment inspections, servicing, and performance assessments.
• Ensure all work complies with safety standards and company policies.
• Prepare technical reports and documentation for service activities.
• Build strong relationships with clients through professional service delivery and technical support.
• Identify opportunities to improve equipment performance and recommend upgrades or solutions.

Qualifications & Experience

• Minimum Grade 12, N3, or a qualification in Mechanical/Electrical Engineering.
• Qualified Artisan or Graduate Engineer in Mechanical/Electrical disciplines.
• Minimum of 10 years’ relevant field experience.
• Additional tertiary or instrumentation qualification is an advantage.
• Strong computer literacy, including proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Proven experience in instrumentation fault-finding and repair is highly desirable.

What We Offer

• A diverse and inclusive work environment that values different perspectives and experiences.
• Equal opportunity employment with a strong commitment to fairness and non-discrimination.
• Opportunities for professional growth and development within a global organization.
• A collaborative culture focused on innovation, safety, and continuous improvement.

FLSmidth encourages applications from candidates of all backgrounds. To support a fair recruitment process, applicants should exclude personal details such as age, ethnicity, number of children, and photographs from their applications.

Please note that applications will be reviewed on a rolling basis, and interviews may be conducted before the deadline.

Additional Information

All successful candidates will undergo a comprehensive background check, including criminal record, citizenship, qualification, and employment verification.

How to Apply

Click the “APPLY FOR THIS JOB” button below to submit your application.