Shift Supervisor (Full-Time)

Location: Tema, Ghana

About Barry Callebaut

At Barry Callebaut, we are transforming the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, we help shape the future of food through innovation, sustainability, and operational excellence.

We serve customers across the entire food industry—from the cocoa bean to the finest chocolate products—and believe in doing well by doing good. Sustainability is at the heart of everything we do, and we continue to invest in the communities where we operate.

Headquartered in Zurich, Switzerland, Barry Callebaut employs more than 12,000 passionate people across more than 40 countries. Together, we are building a sustainable cocoa and chocolate future.

We are looking for a proactive and people-focused Shift Supervisor to join our manufacturing team in Tema. If you are passionate about leading teams, driving operational excellence, and delivering high-quality production in a safe environment, we encourage you to apply.

About the Role

As a Shift Supervisor, you will lead production activities during your assigned shift to ensure safe, efficient, and high-quality operations. You will supervise production teams, coordinate resources, monitor equipment performance, and promote a culture of continuous improvement while ensuring compliance with food safety, quality, and operational standards.

Key Responsibilities

• Execute production schedules and ensure shift targets are achieved safely, efficiently, and on time.
• Allocate work effectively and deploy shift personnel to meet operational requirements while ensuring full shift attendance.
• Maximize the efficient use of manpower, equipment, and material resources throughout the shift.
• Coordinate smooth shift handovers to minimize production downtime and ensure continuity of operations.
• Promote and maintain a safe working environment by enforcing health, safety, and environmental standards.
• Drive compliance with Good Manufacturing Practices (GMP), food safety, hygiene, housekeeping, and quality standards across all production areas.
• Conduct routine production line inspections to verify cleanliness, safety, and operational readiness.
• Monitor plant equipment performance during line walk-throughs and promptly escalate operational issues.
• Verify production stock during shift close, ensuring accurate labeling, proper storage, and inventory reconciliation.
• Monitor operator performance and ensure strict adherence to Standard Operating Procedures (SOPs).
• Review and validate production records, ensuring accuracy, completeness, and timely corrective actions where required.
• Report production performance, operational issues, and process deviations to the Upstream/Downstream Leader.
• Provide technical guidance, coaching, and day-to-day support to production operators to improve performance and capability.
• Collaborate with the Maintenance team by providing accurate information on equipment faults and supporting planned maintenance activities.
• Identify opportunities to improve productivity, quality, safety, and operational efficiency through continuous improvement initiatives.
• Recommend and support improvement projects involving equipment, facilities, and production processes.
• Participate in GMP, food safety, and quality audits, implementing corrective and preventive actions where required.
• Support the development, review, and maintenance of Quality Management System (QMS) and HACCP documentation.
• Ensure full implementation of QMS procedures related to production and maintain accurate production documentation, work instructions, and process records.
• Review, analyze, and update production data within the Manufacturing Execution System (MES) to support operational performance and process improvement.

About You

Education

• Bachelor’s Degree (BSc) in Mechanical, Electrical, Industrial, Chemical, Manufacturing Engineering, or a related engineering discipline.
• An equivalent technical qualification with relevant manufacturing experience may also be considered.

Experience

• Minimum of three (3) years’ experience in a manufacturing or production environment.
• At least one (1) year of experience in a supervisory or team leadership role within the food processing, FMCG, beverage, or related manufacturing industry.

Knowledge & Skills

• Strong understanding of production planning and manufacturing operations.
• Demonstrated experience supervising production teams and achieving shift performance targets.
• Proven ability to optimize manpower, equipment, and material utilization.
• Experience coordinating shift handovers while minimizing production interruptions.
• Sound knowledge of HACCP, Good Manufacturing Practices (GMP), food safety, and quality management systems.
• Ability to monitor production equipment performance and identify operational improvement opportunities.
• Experience collaborating with maintenance teams to resolve equipment breakdowns and improve plant reliability.
• Strong understanding of Standard Operating Procedures (SOPs) and production documentation requirements.
• Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint).
• Working knowledge of SAP, Manufacturing Execution Systems (MES), and Maximo.
• Familiarity with Data Historian applications and production data analysis.
• Strong leadership, communication, coaching, and team development skills.
• Ability to prioritize tasks, solve problems, and make sound operational decisions in a fast-paced manufacturing environment.
• Commitment to continuous improvement, operational excellence, and maintaining the highest safety and quality standards.

How to Apply

Apply online by clicking on the Application button.