Studio Host (Front Desk) (Full-Time)

Location: Accra, Ghana
Employment Type: Full-Time
Application Deadline: 31 July 2026

About Glaze Art Studio

Glaze Art Studio is a creative and inspiring space dedicated to providing memorable artistic experiences through creativity, connection, and self-expression. We create an environment where individuals, families, and communities can explore their creativity while enjoying engaging and personalized art experiences.

At Glaze Art Studio, we value creativity, hospitality, professionalism, and exceptional customer experiences. We are seeking a warm, organized, and customer-focused Studio Host (Front Desk) to become the welcoming face of our studio and support smooth daily operations.

Position Summary

As the Studio Host (Front Desk), you will serve as the first point of contact for guests, clients, and visitors. You will create a welcoming atmosphere, manage front desk activities, support customer interactions, and ensure every guest receives a seamless and enjoyable studio experience.

Key Responsibilities

You will:

• Welcome guests, clients, and visitors with professionalism, warmth, and enthusiasm.
• Manage front desk operations and provide excellent customer service throughout the guest journey.
• Handle inquiries, bookings, appointments, and customer communications through phone, email, and other platforms.
• Assist guests with studio information, services, schedules, and activity requirements.
• Coordinate customer check-ins, payments, and registration processes accurately.
• Maintain accurate customer records and support administrative documentation.
• Work closely with studio artists, instructors, and operational teams to ensure smooth service delivery.
• Monitor guest satisfaction and respond promptly to questions, concerns, and feedback.
• Maintain a clean, organized, and welcoming reception area.
• Support studio events, workshops, and special activities to enhance customer experiences.
• Follow workplace safety guidelines, operational procedures, and studio standards.
• Perform other duties that support the effective operation of the studio.

Qualifications and Experience

The ideal candidate will possess:

• Two (2) to five (5) years of relevant experience in front desk operations, customer service, hospitality, administration, or a related role.
• Experience working in a creative, hospitality, retail, or customer-facing environment will be an advantage.
• Strong communication and interpersonal skills with the ability to engage with diverse clients.
• Good problem-solving abilities and the ability to handle customer concerns professionally.
• Proficiency in using basic digital tools, customer management systems, and office applications.
• Knowledge of workplace safety standards, procedures, and professional practices.

Knowledge, Skills and Competencies

The successful candidate will demonstrate:

• Excellent customer service and relationship management skills.
• Strong verbal and written communication abilities.
• Outstanding organizational and multitasking skills.
• Ability to work effectively under pressure and meet deadlines.
• Strong attention to detail and commitment to accuracy.
• A positive, friendly, and professional attitude.
• Creativity, adaptability, and enthusiasm for working in an artistic environment.
• Strong teamwork and collaboration skills.
• Commitment to creating memorable experiences for every guest.

How to Apply

Apply online by clicking on the Application button.