Technology Officer – National Service Scheme (NSS) (Full-Time)

Location: Ghana
Employment Type: Full-Time (National Service Placement)
Company: ShaQ Express
Application Deadline: 20 August 2026

About ShaQ Express

ShaQ Express is a fast-growing logistics and technology-driven courier company committed to delivering reliable, efficient, and innovative logistics solutions across Ghana. By leveraging technology, operational excellence, and customer-centric services, we continue to transform the logistics experience for businesses and individuals.

We are looking for passionate, innovative, and highly motivated National Service personnel to join our Technology Team. This opportunity is ideal for graduates who are eager to apply their technical knowledge, contribute to real-world digital solutions, and gain valuable hands-on experience in software development and technology operations.

Position Summary

As a Technology Officer – National Service Scheme (NSS), you will support the design, development, testing, deployment, and maintenance of technology solutions that power ShaQ Express’s operations. Working alongside experienced software engineers, product teams, and business stakeholders, you will contribute to building scalable, secure, and user-friendly applications while developing practical skills in modern software engineering.

Key Responsibilities

As the Technology Officer – NSS, you will:

• Collaborate with Product, Operations, and business users to understand business requirements, technical challenges, and feature requests.
• Develop or support backend, web, mobile, UI/UX, Quality Assurance (QA), and product support activities across assigned technology projects.
• Investigate software defects by reproducing issues, reviewing application logs, APIs, and relevant system data, and documenting findings before recommending solutions.
• Build, enhance, and maintain user interfaces, workflows, APIs, integrations, and system components in accordance with approved technical specifications.
• Develop and execute unit, integration, regression, and manual tests to ensure software quality before deployment.
• Use Git version control to manage feature branches, meaningful commits, pull requests, and collaborative software development workflows.
• Review testing results, resolve reported defects, and validate fixes across affected user journeys.
• Prepare technical documentation, implementation guides, release notes, and end-user support materials.
• Provide technical support during software testing, deployments, and system rollouts while documenting recurring issues and escalating incidents where necessary.
• Protect company systems, credentials, and operational data by complying with approved security, privacy, and change management procedures.
• Collaborate with cross-functional teams to deliver reliable, scalable, secure, and user-friendly technology solutions.
• Contribute to continuous improvement initiatives that enhance software quality, operational efficiency, and user experience.

Qualifications

Applicants must possess:

• Eligibility to undertake National Service during the 2026/2027 National Service year, with all academic requirements completed before service commencement.
• A Bachelor’s Degree or Higher National Diploma (HND) in Computer Science, Information Technology, Software Engineering, Computer Engineering, Information Systems, or a related discipline.

Preferred Experience

The ideal candidate will have:

• Demonstrated practical experience through academic projects, internships, Git repositories, personal portfolios, or software development projects.
• Experience using Git version control for source code management and team collaboration.
• Practical knowledge of one or more of the following technologies:
  • Laravel / PHP
  • Flutter / Dart
  • React / TypeScript
  • Next.js
• Familiarity with REST APIs, SQL, relational databases, and operational dashboards.
• Exposure to UI/UX design tools such as Figma, design systems, or accessibility standards.
• Experience with automated testing, CI/CD pipelines, cloud platforms, application monitoring, or logging tools will be an added advantage.
• Experience supporting logistics platforms, internal business systems, e-commerce applications, or customer-facing digital products will be an advantage.

Required Skills & Competencies

The successful candidate will demonstrate:

• Good understanding of software development principles and application lifecycle management.
• Knowledge of backend, web, or mobile application development.
• Familiarity with software testing, debugging, and quality assurance practices.
• Working knowledge of Git version control and collaborative development workflows.
• Basic understanding of REST API integration and relational databases.
• Strong analytical and problem-solving skills with the ability to troubleshoot technical issues systematically.
• Ability to interpret technical documentation and communicate technical concepts clearly in both written and spoken English.
• Strong attention to detail and commitment to delivering high-quality solutions.
• Excellent teamwork, collaboration, and interpersonal skills.
• Ability to manage multiple tasks, prioritize work effectively, and adapt in a fast-paced environment.
• Commitment to information security, data privacy, and compliance with company policies.

Working Conditions

This role involves:

• Working on-site in accordance with branch operating schedules.
• Collaborating within a dynamic technology environment supporting live business applications and digital platforms.
• Participating in software development, testing, system deployments, technical support, and continuous technology improvement initiatives.

Why Join ShaQ Express?

At ShaQ Express, we believe National Service is an opportunity to build meaningful professional experience. As part of our Technology Team, you will work on real-world software solutions that support logistics and business operations while developing valuable technical and professional skills.

We offer:

• Practical National Service experience in software development and technology operations.
• Hands-on exposure to modern development frameworks, engineering tools, and collaborative software development practices.
• Mentorship from experienced software engineers, product managers, UI/UX designers, and technology professionals.
• Opportunities to contribute to innovative digital solutions that improve logistics and customer experiences.
• A supportive, collaborative, and forward-thinking work environment that encourages continuous learning, innovation, and career growth.

How to Apply

Apply online by clicking the Application button.