Job Title: IT Officer (Full-Time)

Location: Accra, Ghana
Employment Type: Full-Time
Company: Carl Poly Products Limited
Application Deadline: 28 August 2026

Company Profile

Carl Poly Products Limited is a growing organization committed to operational excellence, innovation, and delivering quality products and services to its customers. We value technology as a key driver of business efficiency and are seeking a skilled and proactive IT Officer to support our digital infrastructure, strengthen system reliability, and provide effective technology solutions across the organization.

Position Summary

Carl Poly Products Limited is seeking a knowledgeable and solutions-oriented IT Officer to manage and support the company’s technology systems, networks, hardware, and software applications. The successful candidate will provide technical assistance to users, maintain IT infrastructure, safeguard company data, and ensure that technology resources operate efficiently and securely.

The ideal candidate will demonstrate strong troubleshooting skills, attention to detail, and the ability to deliver timely IT support in a fast-paced business environment.

Key Responsibilities

• Diagnose and resolve hardware, software, and system-related issues promptly.
• Install, configure, maintain, and troubleshoot computer hardware, software applications, and network systems.
• Create new user accounts, manage access permissions, and support user administration.
• Manage email systems, internet connectivity, and other network services.
• Monitor and maintain IT infrastructure to ensure reliable daily operations.
• Manage the IT asset lifecycle, including procurement, inventory tracking, maintenance, and disposal.
• Support technology requirements for internal and external company events.
• Maintain accurate records of IT issues, resolutions, procedures, and system documentation.
• Develop user guides and provide training to employees on new technologies and IT best practices.
• Collaborate with departments to understand technology needs and recommend appropriate solutions.
• Implement and maintain IT security measures, including data backups, antivirus protection, user access controls, and system monitoring.
• Support compliance with company IT policies and data protection standards.
• Identify opportunities to improve IT systems, processes, and user experience.
• Perform any other duties assigned by management.

Educational Requirements

• Diploma or Higher National Diploma (HND) or equivalent qualification in Information Technology, Computer Science, or a related field.

Experience & Qualifications

• Minimum of two (2) years of professional experience in IT support, systems administration, or a related role.
• Strong technical knowledge of computer hardware, software, operating systems, and networks.
• Practical experience troubleshooting IT issues and providing user support.
• Knowledge of network protocols, cybersecurity principles, and IT best practices.
• Experience managing IT assets and maintaining technology records is preferred.

How to Apply

Apply online by clicking on the Application button.