Job Title: Accounts Officer / Recovery Executive
Company: A Reputable Pharmaceutical Company
Location: Accra, Kumasi, Takoradi, Tamale, Ghana
Employment Type: Full-Time
Application Deadline: 23 March 2026

Company Profile

A leading pharmaceutical manufacturing company in Ghana is committed to delivering high-quality healthcare products while fostering strong customer relationships and operational excellence. Our team thrives in a professional, collaborative, and ethical work environment where employees are empowered to grow and contribute to the company’s success.

Job Summary

We are seeking a driven and disciplined Accounts Officer / Recovery Executive to join our team. This role combines accounting accuracy with strategic recovery execution to safeguard company revenue while maintaining positive customer relationships. The successful candidate will manage overdue accounts, execute structured follow-ups, and negotiate repayment plans, ensuring timely recovery with professionalism and empathy.

Key Responsibilities

• Maintain accurate and up-to-date recovery account records, call logs, and visit reports.

• Proactively engage customers via phone and in-person visits to follow up on outstanding payments.

• Conduct structured field visits to support collection and recovery efforts.

• Negotiate realistic and mutually agreeable repayment plans where necessary.

• Collaborate closely with the Accounts team to ensure payment reconciliation and accuracy.

• Prepare and submit periodic recovery performance reports to management.

• Handle customer disputes professionally and escalate complex cases as required.

• Consistently achieve assigned recovery targets while upholding company values and ethical standards.

• Build professional relationships that balance firmness with customer care.

Required Skills & Qualifications

• HND or Bachelor’s degree in Business Administration, Accounting, Management, or related field.

• 2–4 years of experience in accounting, collections, credit recovery, or sales/marketing.

• Proven track record of meeting or exceeding recovery or revenue targets.

• Strong verbal communication and persuasive negotiation skills.

• Ability to manage difficult conversations professionally and confidently.

• High attention to detail and accuracy in documentation and reporting.

• Proficiency in Microsoft Excel and reporting tools.

• Willingness to travel locally for field assignments.

• A valid driver’s licence.

Key Competencies

• Results and target orientation

• Strong follow-up and closure discipline

• Negotiation and conflict-management skills

• Effective time and territory management

• High level of integrity, discretion, and professionalism

How to Apply

Qualified and interested candidates should submit their CV.

Subject Line: Accounts Officer / Recovery Executive