Job Opportunity: Fixed Business Development Analyst

Company: Telecel Ghana
Location: Accra
Employment Type: Full-Time
Application Deadline: 22 April 2026

Company Profile

Telecel Ghana is a leading telecommunications provider committed to delivering innovative solutions and exceptional customer experiences. We are seeking a proactive and analytical Fixed Business Development Analyst to drive growth in our fixed broadband (FBB) and fixed voice services.

Key Responsibilities

• Design and implement compelling sales offerings in collaboration with Sales and Product teams.
• Partner with Customer Experience and Fixed Services teams to ensure seamless on-boarding and installation for customers.
• Motivate Sales Agents through dynamic commission schemes.
• Monitor regional sales and gross-adds performance, providing reports to enable achievement of FBB acquisition targets.
• Develop and manage channels for gross-adds delivery, including direct sales, online platforms, retail, and alternative channels.
• Position Telecel competitively in fixed voice and data markets by executing engagement roadmaps, communications, experiential initiatives, sponsorships, and events.
• Drive customer acquisition and retention through ownership of the fixed marketing and engagement roadmap to enhance brand awareness and consideration.
• Oversee fixed digital and social media channels, ensuring content is relevant and appealing to target audiences.
• Identify opportunities to improve Net Promoter Score (NPS), profitability, and market perception of key capabilities.

Qualification & Experience

Required:

• Minimum of a Bachelor’s degree (Marketing, Finance, Accounting, or related field) or 3 years of relevant Telecom, Technology, or Commercial experience.
• Strong knowledge of database systems and report management software applications.
• Experience in Go-To-Market strategy, brand management, project management, stakeholder engagement, and sales management.
• Analytical and problem-solving skills to develop business cases and interpret performance data.
• Ability to anticipate industry trends, technological changes, and customer preferences to support strategic positioning.

Nice-to-Have:

• Experience in telecommunications or technology-driven organizations.
• Knowledge of Oracle ERP or other financial management systems.
• Professional certifications (ACCA, CIMA, ICA, CPA).
• Strong business acumen with the ability to provide actionable insights.

Key Attributes

• Results-driven, proactive, and detail-oriented.
• Excellent communication, collaboration, and stakeholder management skills.
• Tech-savvy and comfortable using analytics tools and reporting platforms.
• Strategic thinker with a customer-focused mindset.

How to Apply

Interested candidates should submit their CV for consideration.