Job Title: IT Support Engineer
Employment Type: Full-Time
Location: Accra, Ghana
Application Deadline: 27 March 2026

Company Profile

A reputable and fast-growing organization based in Accra is seeking a motivated and technically skilled IT Support Engineer to join its team. The company leverages innovative technologies to support operational efficiency and deliver reliable digital and technical solutions.

We are committed to creating a welcoming, collaborative, and high-performance work environment where talented professionals can grow, develop their technical expertise, and contribute to impactful technology-driven operations.

Job Summary

The IT Support Engineer will provide technical support for telematics hardware and systems while ensuring reliable system performance and smooth technical operations. The role involves assisting with device installations, diagnosing technical issues, maintaining system documentation, and supporting the continuous improvement of IT infrastructure.

This position is ideal for a proactive and technically curious professional who enjoys hands-on work and problem-solving in a dynamic environment.

Key Responsibilities

The IT Support Engineer will:

• Provide technical support for telematics hardware and related systems.

• Assist with the installation, configuration, calibration, and maintenance of devices.

• Diagnose and resolve hardware, software, and system-related technical issues.

• Monitor system performance and ensure operational reliability.

• Maintain accurate technical documentation, system records, and support logs.

• Collaborate with internal teams to ensure seamless deployment and operation of telematics systems.

• Support continuous improvement of system performance and service delivery.

Requirements

The ideal candidate should have:

• A degree from a reputable university in Engineering, Information Technology, Computer Science, or a related field.

• 1–3 years of relevant professional experience in IT support, technical operations, or a related role (preferred).

• Strong leadership potential with a high level of initiative and accountability.

• Excellent communication skills with confidence and professional presence.

• Strong technical curiosity and a hands-on approach to problem-solving.

• A strong willingness to learn and adapt in a fast-paced technical environment.

How to Apply

Interested and qualified candidates should submit their Curriculum Vitae (CV)