Logistics Specialist

Reload Freight Global

Employment Type: Full-Time
Location: Accra, Ghana
Application Deadline: 14 August 2026

About Reload Freight Global

Reload Freight Global is a customer-focused logistics and freight forwarding company providing reliable domestic and international transportation solutions. Through innovation, operational excellence, and a commitment to exceptional customer service, we help businesses move goods efficiently across global supply chains by air, sea, and land.

We are looking for a proactive, detail-oriented, and solutions-driven Logistics Specialist to coordinate shipments, optimize transportation operations, and deliver outstanding service to our clients.

Position Overview

The Logistics Specialist will coordinate end-to-end freight operations, ensuring shipments move efficiently, cost-effectively, and in compliance with international logistics regulations. The successful candidate will work closely with carriers, clients, customs authorities, warehouse teams, and third-party logistics providers to ensure seamless execution of transportation activities.

Key Responsibilities

Shipment Coordination

The Logistics Specialist will:

• Coordinate domestic and international shipments across air, ocean, and ground transportation.
• Schedule cargo pickups, deliveries, and transportation activities to ensure timely execution.
• Optimize transportation routes to improve efficiency, reduce costs, and meet customer delivery requirements.

Documentation Management

• Prepare, review, and maintain shipping documentation, including Bills of Lading, Air Waybills, commercial invoices, customs declarations, and other freight documents.
• Ensure all shipment documentation is accurate, complete, and compliant with applicable regulations.

Client Relationship Management

• Serve as the primary point of contact for clients throughout the shipment lifecycle.
• Provide proactive updates on shipment status, transit progress, delivery schedules, and any operational delays.
• Respond promptly to customer inquiries while delivering a high standard of customer service.

Freight Procurement & Rate Negotiation

• Obtain freight quotations from carriers and third-party logistics providers.
• Negotiate competitive freight rates and service agreements while maintaining quality standards.
• Support cost optimization initiatives across transportation operations.

Shipment Monitoring

• Track shipments using Transportation Management Systems (TMS) and other logistics platforms.
• Monitor cargo movement, identify shipment exceptions, and implement timely corrective actions to minimize disruptions.

Regulatory Compliance

• Ensure compliance with applicable transportation, customs, and freight regulations, including FMC, TSA, IATA, and U.S. Customs requirements where applicable.
• Maintain adherence to company policies and international shipping standards.

Warehouse & Operations Coordination

• Coordinate inbound and outbound freight activities with warehouse teams.
• Schedule loading, unloading, dock appointments, and cargo handling operations to support efficient warehouse processes.

Issue Resolution

• Investigate shipment discrepancies, damages, shortages, billing issues, and service failures.
• Coordinate claims processes and implement corrective actions to resolve operational issues efficiently.

Reporting & Record Management

• Maintain accurate shipment records, transportation costs, freight documentation, and operational reports.
• Prepare logistics performance reports and contribute to continuous process improvement initiatives.

Qualifications & Requirements

The ideal candidate should possess:

• Strong computer skills, including proficiency in Google Sheets, Google Docs, Microsoft Office applications, and CRM systems.
• Experience working with Transportation Management Systems (TMS) or similar logistics software is an advantage.
• Excellent organizational skills with exceptional attention to detail.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent written and verbal communication skills.
• The ability to manage multiple priorities and perform effectively in a fast-paced environment.
• A disciplined, dependable, and customer-focused approach to work.
• A commitment to delivering high-quality logistics and operational support.

How to Apply

Apply online by clicking the Application Button.