Receptionist (Full-Time)

Location: Accra, Ghana
Employment Type: Full-Time
Application Deadline: 31 July 2026

Company Profile

Tobinco Pharmaceuticals Limited is one of Ghana’s leading pharmaceutical companies, dedicated to improving lives through the manufacturing, distribution, and supply of high-quality healthcare products. With a strong commitment to innovation, quality, and customer satisfaction, the company continues to expand its footprint across Ghana and beyond. Our people are at the heart of our success, and we are committed to providing a professional, collaborative, and inclusive work environment where employees can thrive and grow.

We are looking for a friendly, organized, and customer-focused Receptionist to serve as the first point of contact for visitors, clients, and business partners. The successful candidate will represent the company with professionalism while providing exceptional front desk and administrative support.

Position Summary

The Receptionist is responsible for managing the front office, welcoming visitors, handling communications, coordinating administrative activities, and ensuring the reception area operates efficiently. The ideal candidate will possess excellent communication skills, a positive attitude, and a strong commitment to delivering outstanding customer service.

Key Responsibilities

• Welcome visitors, clients, and guests warmly while creating a positive first impression of the company.
• Answer, screen, and direct incoming telephone calls promptly and professionally.
• Respond to email enquiries and forward correspondence to the appropriate departments.
• Maintain a clean, organized, and professional reception area at all times.
• Schedule appointments, meetings, and conference room bookings.
• Receive, sort, and distribute incoming mail, courier deliveries, and other correspondence.
• Maintain accurate visitor records, reception logs, and office documentation.
• Organize, file, and manage documents and company records.
• Provide administrative support to departments as required.
• Monitor office supplies, maintain inventory records, and coordinate replenishment when necessary.
• Support management with day-to-day administrative activities.
• Maintain confidentiality when handling company and customer information.
• Perform other duties assigned by management to support business operations.

Qualifications and Experience

Education

Applicants should possess:

• Higher National Diploma (HND) or Bachelor’s Degree in Business Administration, Secretarial Studies, Office Management, Communications, or a related discipline.

Experience

• Previous experience as a Receptionist, Front Desk Officer, Customer Service Representative, or Administrative Assistant will be an advantage.
• Experience working within a corporate or healthcare environment is desirable.

Required Skills and Competencies

The successful candidate should demonstrate:

• Excellent verbal and written communication skills.
• Outstanding customer service and interpersonal skills.
• Professional appearance and positive attitude.
• Excellent telephone etiquette.
• Strong organizational and multitasking abilities.
• High attention to detail and accuracy.
• Excellent time management skills.
• Ability to prioritize tasks and work under pressure.
• Ability to work independently and collaboratively within a team.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Ability to maintain confidentiality and professionalism.
• Strong problem-solving skills and initiative.
• High level of integrity, reliability, and accountability.

How to Apply

Apply online by clicking on the application button.