Senior Corporate Relationship Manager (Full-Time)

Location: Accra, Ghana
Company: Cal Bank
Application Deadline: 10 April 2026

Company Profile

Cal Bank is a leading financial institution committed to delivering innovative banking solutions and exceptional customer experiences. We provide a dynamic and collaborative environment where professionals are empowered to grow, lead, and create lasting value for clients and communities.

Role Overview

We are seeking an experienced and client-focused Senior Corporate Relationship Manager to manage and grow a portfolio of corporate clients. The successful candidate will drive revenue growth, deepen client relationships, and deliver tailored financial solutions while maintaining strong risk management practices.

Key Responsibilities

• Develop and maintain structured call plans to ensure consistent engagement with corporate clients.
• Build and maintain in-depth knowledge of the full suite of corporate banking products and services.
• Proactively drive sales and cross-sell banking solutions to existing and prospective clients.
• Negotiate client terms and prepare proposals for concessionary pricing for Executive Management approval.
• Deliver exceptional customer service by maintaining strong, professional relationships with clients.
• Engage clients to understand their financial needs and provide tailored recommendations.
• Review and analyze financial statements and documents for credit assessments.
• Resolve client issues and complaints effectively, ensuring satisfactory outcomes.
• Conduct industry research to identify opportunities, risks, and emerging trends within the portfolio.
• Collaborate with the Head of Department to support succession planning and talent development.

Key Performance Indicators (KPIs)

• Acquisition of new corporate relationships.
• Frequency and quality of client engagement meetings and calls.
• Reactivation of dormant accounts.
• Growth in share of wallet within the existing portfolio.

Financial Performance Metrics

• Growth in Loans & Advances.
• Deposit mobilization.
• Net Interest Income (NII) generation.
• Growth in non-funded income (fees and commissions).
• Revenue from trade, FX, and transaction banking.

Risk & Portfolio Quality

• Maintenance of portfolio quality within approved risk thresholds.
• Strong credit structuring and monitoring standards.

Qualifications & Experience

• Bachelor’s Degree in Business Administration or a related field.
• Minimum of 5 years’ relevant experience in corporate banking or relationship management.
• Strong understanding of corporate banking products, credit analysis, and financial structuring.
• Excellent communication, negotiation, and relationship management skills.
• Strong analytical and problem-solving abilities.

What We Offer

• A professional and growth-oriented work environment.
• Opportunities for career advancement and leadership development.
• The opportunity to work with high-value clients and contribute to business growth.

How to Apply

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