VOSA Supervisor (Marketing Software)

Location: Accra, Ghana
Employment Type: Full-Time
Application Deadline: 30 June 2026

Company Profile

Keda Ghana Ceramics Company Limited is a leading manufacturer of premium ceramic tiles in Ghana and a member of the globally recognized Keda Group. Renowned for innovation, quality, and operational excellence, the company plays a significant role in supporting Ghana’s construction and industrial sectors.

At Keda Ghana Ceramics, we foster a welcoming, collaborative, and inclusive workplace where employees are empowered to grow professionally, contribute meaningfully, and achieve their career aspirations. We invest in our people and provide opportunities to develop skills that drive both individual and organizational success.

Position Summary

Keda Ghana Ceramics Company Limited is seeking a highly organized and technology-driven VOSA Supervisor (Marketing Software) to oversee the implementation, administration, optimization, and performance of the company’s marketing and sales software systems.

The successful candidate will serve as the key link between technical teams, sales personnel, and marketing stakeholders to ensure seamless system operation, user adoption, data integrity, and business performance tracking. This role is ideal for a proactive professional with strong software management, training, and analytical capabilities who is passionate about leveraging technology to enhance sales and marketing effectiveness.

Key Responsibilities

The successful candidate will:

• Lead the full implementation, configuration, operation, and continuous optimization of the VOSA marketing software platform.
• Coordinate activities between software development, sales, and marketing teams to ensure alignment with business objectives.
• Monitor system performance and ensure stability, reliability, and availability for all internal and external users.
• Provide first-line technical support and troubleshoot system-related issues promptly and effectively.
• Develop and deliver user training programs to improve system adoption, efficiency, and user competence.
• Oversee user onboarding, access management, and ongoing support for system users.
• Manage software localization initiatives to ensure alignment with local business and market requirements.
• Drive user engagement and encourage effective utilization of software features and functionalities.
• Coordinate software updates, enhancements, testing, and deployment activities.
• Track user performance and system utilization metrics to identify improvement opportunities.
• Analyze customer behavior, sales trends, and platform data to generate actionable business insights.
• Prepare analytical reports and dashboards to support management decision-making.
• Collaborate with sales and marketing teams to improve customer engagement strategies through data-driven recommendations.
• Ensure data accuracy, integrity, and compliance with company policies and procedures.
• Perform any other duties assigned by Management to support operational excellence and business growth.

Qualification Required & Experience

Applicants must:

• Hold a Bachelor’s degree in Marketing, Business Administration, Information Systems, Computer Science, or a related field.
• Possess a minimum of five (5) years of experience within the sales and marketing function of a large manufacturing company, factory, or corporate organization.
• Demonstrate strong knowledge of marketing software platforms, online sales tracking systems, and business applications.
• Have practical experience using customer relationship management (CRM) systems; CRM administration experience will be an added advantage.
• Possess strong analytical skills with the ability to interpret customer behavior and business performance data.
• Demonstrate excellent organizational, communication, presentation, and stakeholder management skills.
• Have experience conducting user training and supporting technology adoption initiatives.
• Be capable of managing multiple projects and priorities in a fast-paced environment.
• Exhibit a proactive, solution-oriented, and customer-focused approach to work.
• Be proficient in Microsoft Office Suite and business reporting tools.

What We Offer

Keda Ghana Ceramics Company Limited offers:

• A competitive salary commensurate with qualifications, experience, and performance.
• Opportunities for professional development, technical training, and continuous learning.
• Career advancement opportunities within a growing multinational organization.
• A collaborative, diverse, and inclusive work environment.
• Exposure to innovative technologies and modern business systems.
• The opportunity to contribute to the growth of a leading company driving industrial development in Ghana.

How to Apply

Apply online by clicking on the Application button.