Waiter (Full-Time)

Location: Accra, Ghana
Employment Type: Full-Time
Application Deadline: 30 July 2026

About Enclave

Enclave is a contemporary hospitality and dining destination dedicated to providing exceptional food, outstanding service, and memorable guest experiences. We are passionate about creating a warm and welcoming atmosphere where every guest receives professional, attentive, and personalised service.

We are seeking enthusiastic, customer-focused, and professional Waiters to join our front-of-house team. The successful candidates will deliver excellent customer service, ensure efficient food and beverage service, and contribute to creating an exceptional dining experience for every guest.

Key Responsibilities

Customer Service

• Welcome guests warmly and create a friendly, professional, and welcoming dining experience.
• Present menus, explain menu items, and make food and beverage recommendations.
• Take customer orders accurately and communicate them promptly to the kitchen and bar teams.
• Serve food and beverages efficiently while maintaining high service standards.
• Respond promptly to customer requests and resolve concerns professionally.

Food & Beverage Service

• Ensure all orders are served accurately, promptly, and according to presentation standards.
• Monitor guest satisfaction throughout the dining experience and anticipate customer needs.
• Clear tables efficiently and prepare dining areas for new guests.
• Support the setup and maintenance of dining areas before, during, and after service.
• Promote menu specials and upsell products where appropriate.

Operational Excellence

• Maintain cleanliness and organisation of dining areas, service stations, and workspaces.
• Follow restaurant service procedures and operational standards consistently.
• Assist with opening and closing duties, including table setup and cleaning.
• Work closely with kitchen, bar, and cashier teams to ensure seamless service delivery.
• Report operational issues or customer feedback to supervisors promptly.

Health & Safety Compliance

• Adhere to food safety, hygiene, and sanitation standards at all times.
• Handle food and beverages safely in accordance with company policies.
• Maintain a clean, safe, and professional working environment.
• Comply with all health, safety, and hospitality regulations.

Qualifications & Experience

• Senior High School Certificate, Diploma, or equivalent qualification in Hospitality, Tourism, Customer Service, or a related field is an advantage.
• Minimum of one (1) year of experience as a Waiter, Server, or in a customer-facing hospitality role.
• Experience working in a restaurant, café, hotel, or similar hospitality environment is preferred.
• Basic knowledge of food and beverage service standards.
• Familiarity with Point-of-Sale (POS) systems is an added advantage.

Skills & Competencies

• Excellent customer service and interpersonal skills.
• Strong communication and active listening abilities.
• Professional appearance and positive attitude.
• Ability to work efficiently in a fast-paced environment.
• Strong teamwork and collaboration skills.
• Good organisational and time management abilities.
• Ability to remain calm and professional under pressure.
• Attention to detail and commitment to delivering exceptional guest experiences.
• Flexibility to work shifts, weekends, evenings, and public holidays as required.

How to Apply

Apply online by clicking on the Application button.