JOB TITLE: Hostess (Local Hire) – Full-Time
Company: Kempinski Hotels
Location: Accra, Ghana
Application Deadline: 30 April 2026

Company Profile

Kempinski Hotels is one of the world’s leading luxury hospitality brands, renowned for delivering exceptional European-style service and unforgettable guest experiences. The company creates a welcoming and inclusive environment where employees demonstrate professionalism, teamwork, and a passion for excellence in Food & Beverage service.

Role Overview

Kempinski Hotels seeks a polished and guest-focused Hostess who will create a warm first impression and deliver outstanding service in the Food & Beverage outlet. You will welcome guests, manage reservations, and coordinate seating while ensuring a seamless and memorable dining experience.

Key Responsibilities

• Welcome guests warmly and professionally upon arrival
• Manage reservations and coordinate seating arrangements efficiently
• Communicate clearly with guests and service staff to ensure smooth operations
• Maintain a well-organized reception and dining area
• Handle guest inquiries and provide accurate information about services
• Work collaboratively with the F&B team to enhance guest satisfaction
• Uphold the highest standards of professionalism, confidentiality, and ethics
• Operate computer systems and office equipment effectively

Skills, Knowledge & Expertise

• Hold an HND in Hospitality Management or a related field
• Demonstrate experience in a Food & Beverage service role
• Communicate effectively with strong written and verbal skills
• Apply excellent organizational and time management abilities
• Work efficiently under pressure and adapt to changing situations
• Show strong teamwork skills and a proactive, solution-oriented mindset
• Use Microsoft Office tools (Excel and Word) effectively

Core Competencies & Attributes

• Show passion for Food & Beverage service
• Maintain a people-oriented and guest-focused approach
• Demonstrate appreciation for European luxury standards
• Act with a strong sense of responsibility and professionalism
• Think analytically and solve problems effectively
• Remain flexible, reliable, and open-minded
• Work well under pressure while maintaining service excellence
• Contribute positively as a team player

How to Apply

Click the “APPLY FOR THIS JOB” button below to submit your application.