Job Title: Public Area Supervisor

Location: Kwahu Nkwatia – Eastern Region
Employment Type: Full-Time
Application Deadline: 30 April 2026

Company Profile

Rock City Hotel is a premier hospitality destination dedicated to delivering exceptional guest experiences through outstanding service, comfort, and attention to detail. We maintain high standards across all areas of the hotel and foster a professional, welcoming environment for both guests and employees.

Job Summary

The Public Area Supervisor ensures all public spaces within the hotel are clean, well-maintained, and welcoming at all times. The role involves supervising cleaning staff, maintaining high hygiene standards, and creating a pleasant environment that enhances the overall guest experience.

Key Responsibilities

• Supervise and coordinate the cleaning and maintenance of all public areas, including lobbies, corridors, restrooms, and recreational spaces
• Inspect public areas regularly to ensure cleanliness and adherence to hotel standards
• Assign tasks and schedules to public area attendants
• Train, guide, and monitor staff performance to maintain service excellence
• Ensure timely response to cleaning requests and guest concerns
• Monitor and manage cleaning supplies and equipment inventory
• Enforce health, safety, and sanitation standards across all public spaces
• Report maintenance issues promptly and follow up to ensure resolution
• Collaborate with other departments to ensure a seamless guest experience

Educational Requirements

• Diploma or Degree in Hospitality Management, Hotel Management, or a related field

Experience Requirements

• 2 – 4+ years of experience in hospitality or a related field
• Previous experience in housekeeping or public area supervision is an advantage

Skills and Competencies

• Strong leadership and supervisory skills
• High attention to detail and quality standards
• Excellent communication and interpersonal skills
• Ability to work efficiently in a fast-paced environment
• Strong organizational and time management abilities
• Commitment to delivering excellent guest service

How to Apply

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