Job Title: Room Supervisor

Location: Kwahu Nkwatia – Eastern Region
Employment Type: Full-Time
Application Deadline: 30 April 2026

Company Profile

Rock City Hotel is a premier hospitality destination committed to delivering exceptional guest experiences through world-class service, comfort, and attention to detail. We pride ourselves on maintaining high operational standards and creating a welcoming environment for both guests and staff.

Job Summary

The Room Supervisor oversees the daily operations of the housekeeping team to ensure all guest rooms and public areas meet the hotel’s quality and cleanliness standards. The role requires strong leadership, attention to detail, and a proactive approach to maintaining a comfortable and welcoming environment for guests.

Key Responsibilities

• Supervise and coordinate housekeeping staff to ensure efficient daily operations
• Inspect guest rooms and public areas to ensure cleanliness and adherence to hotel standards
• Assign duties and schedules to housekeeping team members
• Train, coach, and support staff to improve performance and service delivery
• Monitor inventory levels of cleaning supplies and request replenishment as needed
• Respond promptly to guest requests and resolve complaints professionally
• Ensure compliance with health, safety, and hygiene regulations
• Collaborate with other departments to ensure seamless guest experiences
• Maintain accurate records of room status and housekeeping activities

Educational Requirements

• Diploma or Degree in Hospitality Management, Hotel Management, or a related field

Experience Requirements

• 2 – 4+ years of experience in hospitality or a related field
• Prior supervisory experience in housekeeping is an advantage

Skills and Competencies

• Strong leadership and team management skills
• Excellent attention to detail
• Good communication and interpersonal skills
• Ability to work under pressure and manage time effectively
• Customer-focused mindset with a commitment to service excellence
• Knowledge of housekeeping operations and safety standards

How to Apply

Click the “APPLY FOR THIS JOB” button below to submit your application